Built for Travel Agencies
Lead Peak is a customer relationship management (CRM) platform designed specifically for travel agencies. It helps agencies manage leads, follow-ups, itineraries, and customer communication from a single, easy-to-use system.
Unlike generic CRMs, Lead Peak is built around real travel workflows—from capturing enquiries to converting them into confirmed bookings.
Why Lead Peak Exists
Travel agencies handle enquiries from multiple channels such as websites, social media ads, WhatsApp, and referrals. Managing these leads across spreadsheets, emails, and chat apps leads to missed follow-ups and lost business.
Lead Peak was created to solve this problem by giving travel agencies a focused CRM that simplifies daily operations and keeps every lead, conversation, and update in one place.
What Lead Peak Helps You Do
With Lead Peak, travel agencies can:
- Capture leads from website forms, social media ads (via webhooks), and WhatsApp
- Assign leads to agents and track ownership
- Add follow-ups, notes, and activity history
- Track lead status from enquiry to conversion or closure
- Create travel packages and detailed itineraries
- Use AI-assisted itinerary creation to save time
- Communicate with hotels and vendors via email
- Maintain a complete communication history for every customer
Who Lead Peak Is Built For
Lead Peak is ideal for:
- Small and mid-sized travel agencies
- Regional and growing agencies
- Agencies looking to move away from spreadsheets and manual tracking
The platform is initially focused on agencies in India, with a strong emphasis on regional travel businesses in Himachal Pradesh.
About Netgen IT Solutions
Lead Peak is developed by Netgen IT Solutions Pvt. Ltd., a private limited company registered in Shimla, Himachal Pradesh, India.
Netgen IT Solutions focuses on building practical, business-driven software products that solve real operational problems for small and medium businesses.
Data, Privacy & Trust
- Lead Peak acts as a data processor
- All servers are located in India
- Uploaded documents are stored securely within user accounts
- WhatsApp messages and system notifications are logged for operational use
- User data from free trials is retained for 90 days and then archived
- Users can request a copy of their data at any time
We believe in transparency, data security, and giving users full control over their information.
Start Your Free Trial
Lead Peak offers a 30-day free trial with no feature or usage limits.
You can sign up directly through the application and explore the platform at your own pace.